Order
Order and address
Add your order number so we can check payment, address and status.
Need help with your Bellera Fit order?
Orders, tracking, sizing, fit, exchanges or product questions: our team is here to help you get a clear answer.
To speed things up, include your order number, the email used at checkout and the subject of your request.
Prefer email? Write to support@bellerafit.com
Read the FAQA complete message gets a faster reply
Add the details below to your first message so we can help without back and forth.
Delivery
Tracking updates
If you already have a tracking link or number, paste it in your message.
Product
Size and fit
Tell us the product, color, size you ordered and what feels off.
After delivery
Photos help
For damaged, wrong or missing items, clear photos speed things up.
Our team replies by email, Monday to Friday.
Write to Bellera Fit
Fill in the form and we'll get back to you by email.
Quick answers before you write
These cover the most common requests. If your case needs checking, use the form above.
Still have questions?
Our full FAQ covers sizing, shipping, exchanges and product care.
MessageWhat should I include in my message?
Your order number, the email used at checkout, the subject of your request and photos if they help.
TrackingI just want to track my order. What should I do?
Use the tracking page if you already have a link or number. If tracking hasn't updated for several days, contact us with your order number.
AddressCan I change my address after ordering?
Contact us as soon as possible. If the order hasn't been prepared yet, a correction may be possible. Once shipped, it depends on the carrier.
SizingThe size didn't fit. What now?
Send us the product, color and size you ordered, plus your usual size. We'll guide you on the best option according to our exchange policy.
CareHow do I care for my activewear?
Follow the care label. In general, wash cold, inside out, and avoid fabric softener and the dryer to keep fabric and fit.
ReplyHow can I get a faster reply?
Send one complete message instead of several separate ones. Name, checkout email, order number and a clear description are usually enough.
Already have a tracking number?
The tracking page is the fastest way to follow your order.